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Originally Posted by keystone
Hi Jon,
I put in a request for an ip address to be added to my license last night because I am switching hosts and need it to test my site on their servers before going live. Do you know how long that usually takes to be added?
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Your license would have been updated long by now, but wanted to respond in case anyone else was reading. If a request is submitted through the support desk it can take up to 4 days depending on volume. If you submit the change through the licensing center at
http://www.websitecm.com/licenses.php it should be done within 1 business day (24 hours).