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Originally Posted by DavyMac
Can you explain to me why I'm getting this report please:
"0 order(s) are checked 0 email(s) are sent"
Why is it not checking? I know there are outstanding review requests to be sent.
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Hello David!
I've checked reviews page on your site and it seems that new reviews (one or more) are added almost every day. So I can suggest that review reminders are sent.
Please, note if all orders are checked and review reminders are sent for all completed orders already then the script will show you:
"0 order(s) are checked 0 email(s) are sent"
I.e. review reminders are sent only once per each completed order.
Some notes about review reminders:
1. Review reminders are sent to completed orders only
2. Review reminders are sent in N days after order is placed. N days is defined by admin in the module's settings.
3.'Start send review reminder for orders with orderid equal or greater than' setting must have value '0' or at least less than your last order number.
4. Script checks 500 orders only every launch.
Also check please error logs. You can check it via admin back-end
<xcart_url>/admin/logs.php or directly in file
<xcart_dir>/var/log/x-errors_php-130604.php
Are there any errors related to the module?