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Originally Posted by JacksmithxD
I know a few ecommerce stores that highlight the coupon text so it is clearly visible you may want to do something similar.
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Unfortunately even tho it is highlighted that result will still let them blame it on the website being faulty. What I am attempting to do is make them check a box that says they have either entered a coupon and it shows or they have no coupon and are checking out. This prevents me from having to credit their account for them not entering the coupon or at least realizing they did not enter it.
Maybe I am the only one having this problem of having to credit people after the sale and cause more work.