Hello Phil,
I appreciate you're still in business. We sent you over a week ago a support ticket requesting files for the 3 mods we purchased from you for
www.istok.net. We were supposed to switch to a newly bought Platinum version last week, but were unable to do this, because we didn't get from you any response. We want to reinstall these mods on the new platform ourselves. If you recall, at the time we bought them, we paid you for installation and, thus, we do not have the installation files. The 3 mods in question are X-Cart Customer Testimonials Displayer & Manager v4.x, Watermarked Images and Smart Comments v4.x. We understand that only Watermarked Images may need an upgrade to 4.5.x. We'd be happy to pay the upgrade fee.
Please find a minute in your busy schedule to handle this customer request.