[Danimal]

Canned response about mobile not working.

Thank you for contacting the Qualiteam company.

Your request has been assigned to Techsupport and queued for processing.

Please be informed, your current request will be processed within the bounds of the limited free support service, as there is no techsupport subscription or single-incident support service available in your account currently. Our support engineers will provide you with free consultations on the matter and advise you about possible solutions. If resolving of the issue reported requires the commercial techsupport service or some other service, they will let you know.

Please also note, requests in helpdesk accounts with valid techsupport (either subscription or single-incident service ) have higher priority in the queue and guaranteed response time on one working day. As for free support requests, they do not have guaranteed response time, although we do our best to process all request as soon as we can.

If you need prompt, immediate or urgent assistance from our support team, please consider purchasing one of the support service packages in advance. You can read about our commercial techsupport service, as well as purchase a preferred support service package, at our web-site:

* http://www.x-cart.com/technical-support.html

Thank you.