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Originally Posted by masada3336
Hello Phil??? I've tried on two thread, two help tickets yet NO RESPONSE re watermarked images? You used to be really responsive, but it seems that you've completely given up on after sales support for your customers now...I'm sorry to say I won't be buying from you in the future.
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You know Phil is only Human right? Nearly everyone on this forum knows how good Phil is and how good his modules are, and the support he provides is still excellent FYI.
Check this thread for instance... he designed a template for x-cart which is epic and to be honest he really doesn't have to help everyone on here who have a little issue because they're customising there site or not reading the instructions properly, but guess what? he does help them!
I can tell you one thing for certain, I wouldn't help nearly as many people as Phil has done. I've saw hundreds of sites where you purchase mods or templates and you just get the download with instructions and you're left to do the rest by your self and if you can't well that's tough shi*.
I just think there was no need for you to add 'I won't be buying from you in the future.' rant over.