The SAQ asks questions that have nothing to do with your website, and that is what I meant by other areas of the business.. I have seen questions such as "Do you take credit cards over the phone?" and "do you write cc numbers on a piece of paper?" "Do you shred the paper?".. Etc. As you can see, these questions are not necessarily related to online credit card processing, but need to be answered.
PCI Compliance has to do with how your company handles Card Holder data in general, not just the online aspect of it. I hope that helps.
