Best Sellers are set in two places
1. In General Settings under Modules Options ( I see you are referring to this one)
2. Modules
Both are on the right side menu of the admin. Also be sure that there are orders placed in that category. If not, no best sellers will show.
I hope this helps. I am assuming no mod work was done as non was mentioned.
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Version: 4.4.2
Host: EWDhosting
Mods: BCSE
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