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Old 02-05-2012, 04:00 PM
 
Duramax 6.6L Duramax 6.6L is offline
 

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Join Date: Dec 2006
Posts: 865
 

Default Altered Cart Upgrading Issue

Well I just found out that Altered Cart has changed their policy regarding there updates to the product.

Now I do not paying for upgrades to software, but when I purchased the products, I purchased then with free updates to all future versions of X-Cart.

Now that I upgraded me store to 4.4.4, I went to check for the upgrade pack and was informed that their was a charge for upgrading the software. There was no notification of this change.

So I submitted a trouble ticket to find out what the latest versions of the software were so I would know if I needed to purchase the upgrade. I received an email stating to look in the downloads folder of my account. Now the problem is that the downloads folder only list the version for 4.1.x branch.

I would not call this a good business practice.

Just venting as it looks like I will have to buy the upgrade just to find out if I have the latest version of the software.
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