[sparrowdog]

I have had a terrible time with the BCS version for this mod, and I don't understand why. Firstly my pack of installation files were incomplete, so my install didn't work correctly. It half worked.

Because of this, I paid them to fix the install. They accidentally wiped the database of notifications from my system as they treated it like a new install, despite knowing this was fixing an install I had started.

Thankfully I had a laptop here that had the page open from the night before and I could print them out and put them back in by hand.

Still not working, and more than one attempt to fix the install again for me, and yet again, they've wiped about $6,000 worth of potential sales from my database. I just hope that they can restore it to before they played with it lsat, otherwise I have a lot of stock sitting in a warehouse and customers who have no idea it has arrived.

Guys, I hope you read my emails overnight and are able to restore the database you killed about 24 hours ago and I can at least report that you may have had an issue, but you've fixed it for me. I need those $6,000 in sales back.

I have been very patient until now. Time is one thing, not getting something to work is another thing, but breaking something completely that was at least half working before and wiping out $6k in potential sales is a big kick in the pants for my business at this time of the year. I really do hope you created a backup and can restore it without touching any other part of the store.