[carpeperdiem]

I find the entire concept to be evil and bad form by the merchant.

If a brick & mortar retailer put a salesperson at the door and gave a "friendly reminder" that "you left some items in your shopping bag -- would you like to buy these items?" -- I would slap them. And never come back.

There are countless reasons people load up their cart, and don't check out. A less than ideal checkout process contributes to this -- and lack of shipping costs/delivery times -- BUT... once customer decides to abandon, we (merchants) are done. WE HAD OUR CHANCE and we didn't convert. Move on.

IN my store, my customers are busy women -- frequently mothers, and at any moment, a child will pull them away. That's normal. And they frequently come back to check out a more convenient time. If I started sending "reminders" I would lose their business forever.

Does Walmart.com do this? Amazon? Of course not. For active registered shoppers, Amazon does send "customers who were looking these items often like these items as well..." but that's opt-in only.

I am a very active online shopper and if ANY retailer did this shit to me, I'd blacklist them.

Just sharing.