Re: Needs good ticketing and live chat system
One of the better ticket and live chat systems that I've used is Kayako. I've had it for many many years at this point. I've never used it in conjunction with X-Cart, but I remember over the years various people integrating it and using loginshares and other features so that both the ticket & the store are integrated. There's a few threads here in the forum on that, and also some at Kayako too.
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