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Originally Posted by optihim
I bought the module with Facebook Tab and I am very disapointed to see that there is no documentation with the module that helps to install it. I am a IT professionnal and I did several Facebook apps so for Facebook Tab I needed 1 hour to run it correctly, but for Janrain, that is too difficult to understand where to put what information. I was really chocked as I decided to deactivat that bad Janrain module on my admin side. It generated several errors on my Facebook tab.
Another bad surprise was that with the price of those module there are no tickets to get some help from the XCart Team. What do I have to do now, reload a backup of my site and ask my money back???
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I also encounter with Janrain problem and do not understand what is the real problem also. Why sign in using Janrain attached with Gmail or Facebook it just gives me a warning message : You have not signed in. Try to use another authentication method.: I may decide to inactive also. But Facebook tab so far is ok.