[minfinger]

Some of our products require that we charge the customer a Core fee, similar to the fee you pay when buying an alternator, tires, or a battery. We intend on sending a return UPS label with the part with the hope of getting the bad part back.

When the part is returned and we determine if it is a core-able item we would like to be able to credit the customer for the core fee. Lets say $50.

We thought about doing this in the customers offline account, but I was looking through some of the things in X-Cart and I was hoping there was some way to do this.

Anyone?