Okay, I have calmed down a bit after getting my support ticket replied to... all I will say here is, X-Cart staff, know your software, and spend a little time reading your customers support issues. Please don't send me an image of MY site where I HAVE altered code and tell me I am wrong see here, x-cart already does this. That is VERY frustrating for the customer.
Okay, please just add a coupon form box to the second page of the check out screens in fast lane check out.
If you need to know where I personally would put it? See the image below that you sent me. See the redirect link I added to the cart... put the coupon box right there. It will look nice, I promise!
Fix the problem guys, please....