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Originally Posted by Duramax 6.6L
What kinds of problems did you have, sounds to me like you purchased a template, what wanted a complete site mod. Most of the times it is not the templates fault, but other mods you have.
I also did not see a post in this forum for help
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Hi Duramax,
You are correct, I did purchase a template and there was nothing wrong with the template itself. I had Qualiteam do an upgrade from 4.4.1 to 4.4.2 and there were some issues after they were finished. I also had a few modifications that needed to be done. I have the advanced filter mod that needed to be visible on the left menu and help with a live chat button code installation. These issues were no fault of Phil or the template. I did post a request to hire someone on the 4th to help me correct these issues but I did not get a response. Phil did contact me after my post here regarding a lack of support and we agreed on a price to have him sort out some of the issues we were having, but I have not heard from him since.
The times that I have chatted with Phil he does seem very nice and he has gotten good reviews here on the forum, which is one of the main reasons I purchased from him. With that said though there has to be in my opinion better communication. The support tickets that I did submit have never been answered. I do not know the whole story as to what Phil's situation is and I guess I should give him the benefit of doubt.
Would I recommend this template to anyone? Yes, as long as you do not need any modifications done or if you do you are experienced enough to do it yourself or have someone you know that can do it for you. In my particular case I am not experienced enough, nor do I currently have enough time to performing the modifications that I needed therefore when Phil did not reply it left me in a difficult situation. I would have preferred to have hired Phil do the modifications needed since this is his software and he knows it better than anyone else. He does advertise custom work at an hourly rate on his web site. In the end I was able to find someone to do the necessary modifications that I needed at a very, very reasonable hourly rate.