Hi there,
I am trying to piggy back on this post but am using 4.4.1.
 
I opened up and used my right_bar.tpl (inside skin/common_files) rather than the home.tpl. The code didn't match with the new new version so the righ_bar.tpl seemed to make the most sense (I'm a newb).
 
Anyway, in right_bar.tpl I added:
 
	Quote:
	
	
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				{include file="customer/support.tpl"}
			
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Then I created a file called support.tpl and uploaded it to the skin/common_templates/customer/. In it I added:
 
	Quote:
	
	
		
			
				 {capture name=menu} 
<!-- http://www.LiveZilla.net Chat Button Link Code --><a href="javascript:void(window.open('http://www.unibindphotobooks.com/shop/support/chat.php','','width=590,height=580,left=0,top=0,re  sizable=yes,menubar=no,location=no,status=yes,scro  llbars=yes'))"><img src="http://www.unibindphotobooks.com/shop/support/image.php?id=03" width="141" height="81" border="0" alt="Live Site and Product Support"></a><noscript><div><a href="http://www.unibindphotobooks.com/shop/support/chat.php" target="_blank">Start Live Help Chat</a></div></noscript><!-- http://www.LiveZilla.net Chat Button Link Code --><!-- http://www.LiveZilla.net Tracking Code --><div id="livezilla_tracking" style="display:none"></div><script type="text/javascript"> 
<!-- DON'T PLACE IN HEAD ELEMENT --> 
var script = document.createElement("script");script.type="text  /javascript";var src = "http://www.unibindphotobooks.com/shop/support/server.php?request=track&output=jcrpt&nse="+Math.r  andom();setTimeout("script.src=src;document.getEle  mentById('livezilla_tracking').appendChild(script)  ",1);</script><!-- http://www.LiveZilla.net Tracking Code --> 
{/capture} 
{include file="customer/menu_dialog.tpl" title="Links" content=$smarty.capture.menu} 
			
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Thought it would work but nothin happened. Any ideas?
 
I grayed out what I was trying to put as content in the box (it's a live help, chat link).
 
Thank you! 
 
 
 
PS. Using "Smart Template" on 4.4.1, no mods.