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Originally Posted by timbrrr
Everything checked out for the upgrade except this error. The product_details.tpl.diff file is missing from the upgrade - It does not allow you to just go ahead without this either.
skin1/customer/main/product_details.tpl .diff patch product_details.tpl.diff not found
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Our maintenance engineers have tested the upgrade package using default X-Cart 4.3.0 installation and Light & Lucid skin. The problem was not replicated.
To investigate the issue further, could you please provide us with the following information:
1) What skin was installed in your original X-Cart 4.3.0 installation?
2) What add-on modules were installed in your original X-Cart 4.3.0 installation?
3) Please provide us with the original skin1/.skin_descr file from your original X-Cart 4.3.0 installation.
4) Let specify what skin and modules you selected when downloading the upgrade package:
- X-RMA (Return Merchandise Authorization)
- X-AOM (Advanced Order Management)
- X-FancyCategories
- Vivid dreams
- Neon lights
- Crystal blue
- Flexy rectangles
- Fashion Mosaic
- Artistic Tunes
Besides, to speed up the investigation, I would recommend you to create a new support ticket in your personal Helpdesk, report the problem and post all the required information there. The engineers may also need access to the server where your X-Cart is installed.
Thank you.