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Originally Posted by TL408
Hi Carrie,
I followed the instruction listed on your site to install the Product Importer module. http://bcsengineering.com/documentation/product_importer_updater.shtml
After that, tried a test import but it didn't go through. It gave me the error message "'C:\WebApps\MyWebSite/var/log/pip_1264484573.log'". So I downloaded the "Test_Site.php" file and ran it. That gave me the message: Warning! Product Importer Pro has not been tested on the Windows operating system. $php_cmd (php) did not return success. (return value was 1).
I have sent in a support ticket with the server login details. [#UBG-177601]. Can you take a look and let me know if this is something can be fixed? I must have overlooked about your note regarding to the Windows Server issues.....Thanks so much for your help! |
Thanks for the info! I've been *really* ill the past several days. But Gary should be looking into this for you. He will be in and out of the office for the next 3 days though due to his wife having to go through some procedures in the hospital. Just drop us a reply back in that ticket if the matter is urgent so we can properly prioritize. We're running a bit thin as it seems the flu is running through our city and office unfortunately. We had someone else out as well today due to being ill.
Thanks,
Carrie