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Old 12-28-2009, 11:34 AM
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gb2world gb2world is offline
 

X-Wizard
  
Join Date: May 2006
Location: Austin, TX
Posts: 1,970
 

Default Re: QuickOrder - AJAX-based search and ordering system

Is anyone having success getting support from ElegantXMods for this product? I've been impressed with the design and functionality of QuickOrder - but it appears to have a few bugs when used with X_CART 4.2.3.

I provided a default 4.2.3 installation with no customizations + QuickOrder to them to demonstrate the bugs. The feature where products with options opens up in a light box so that the customer can select options is not working. This is bad because items can be added to the cart without presenting the available options to customers - and it is causing mix ups in the orders. I reported this on Nov 16. The last I heard from them was on Dec 6, when they thought they had isolated the problem. I've offered to reinstall another clean 4.2.3 with QuickOrder and give them complete access - but no response from them. They have also not responded to subsequent requests about that status - just appear to be ignoring emails now. They also ignored a PM on this forum.

I also reported an issue with 4.2.3 which appears to be an IE stacking problem where the quickorder popups are appearing under some of the divs in the header instead of layered above everything. There is no acknowledgment from ElegantXMods to this potential bug.

If anyone has a 4.2.3 X-CART installation with QuickOrder where the options popup box is working properly, and you would not mind sending me a link - I'd appreciate it. Then I can compare mine to a working installation.
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X-CART (4.1.9,12/4.2.2-3/4.3.1-2/4.4.1-5)-Gold
(CDSEO, Altered-Cart On Sale, BCSE Preorder Backorder, QuickOrder, X-Payments, BCSE DPM Module)
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