To make things more clear, on my x-cart site i want to offer ticket support system. I made some changes to the osTicket templates and i made a static page on x-cart that loads the osticket. You can view it here :
http://www.gsmcorner.gr/Support.html
The problem comes here.. When i reply to a ticket, on the e-mail that the customer gets, there is a link to the ticket (e.g this
http://www.gsmcorner.gr/support/view.php?e=draculakosbay@gmail.com&t=173375). When the user click this, it goes directly to the ticket, but without loading in within the xcart's static page.
So my question is.. Is there anyway to make any changes to the link or the site's code to make it load in the static page when coming from a link?