Ok, I solved my own problem and I'll post this so anyone that wants to do it can...
Go into your menu_cart.tpl (store/skin1/customer/menu_cart.tpl) and add the script between the last break tag
and {/capture} tag, so it would look like this...
Code:
<script language="javascript" src="http://yoursite.com/livehelp/livehelp_js.php?department=1"></script>
{/capture}
If you want to see what it looks like, you can go to my site and it's in the "Your Cart" section. If I can do it, you can definitely do it, lol.
