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Originally Posted by taponitrof
Wow. That was fast. I sent you a direct email yesterday and received no answer. I post one question on x-cart forum and get an instant answer, or should I say, excuse.
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I am not one of the programmers anymore and I do not do much at all technical support anymore either. You are not waiting on me. You're waiting on availability of our programmers. They are all full until November 1 for custom work and are also very full for technical support. We have replied to you the same day that you have replied to us for this whole incident except for one time and that was yesterday. Gary has done a lot to try to help out with this but it looks like a problem with X-cart or the install so far and not the module. So it will take one of our programmers to look into it. I have already emailed you that Henry will be looking into it today.
Thank you,
Carrie