[steve.thompson]

This add-on is still not displaying Customer Reward Points in the product page, the cart page or the checkout page. Reward Points now only display on the final Place Order page.

I modified product_points.tpl to force the display of points on the product page and then all products are showing zero points on the product page. This is not a template problem; the product_points function returns zero points.

There are rumours in these forums about this add-on being very difficult to install and get working. The installation is actually very easy; patch the database, upload some files, then edit a few files; no more difficult than any other add-on that I've bought and installed. But I think that there are faults with this add-on that give rise to this rumour that it's difficult to install. And the core files are encrypted so we have to rely on the programmer.

I paid for this sofware over a month ago; had the wrong software delivered once and corrupted distribution files delivered twice. Now it's still not working.

Also, this add-on does not allow a customer to use reward points to pay for products that do not have global discounts. I have some products that have to be sold at retail price so I can't discount the price, but customers should still be able to use reward points. Why is the Customer Reward Points tied to the X-Cart global discount option? The two are not related. Now BCSE want me to pay more money to fix this design error.

And I've had no response from BCSE in over a week.

Less than happy customer,
Steve.