[richincome]

Groovico,

Here is an update:

We paid for the upgrade today and received a download for FM2 (I hope that's correct).
I installed the ioncube folder and updated files, chmod, etc... However, when I try to run the software, this is the message:

Site error: the file /home/xxxxxx/public_html/admin/fts_fc_index.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

I'm not sure how to fix it. The ioncube is installed in the main folder.

We are running under ewdhosting, and our version of xcart is 4.1.12.

My order id is #FTS255-6358 if you need that.

I did open a service ticket ([#AHW-534676])

Thank you!
Steph