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Originally Posted by Christofer
After i saw that the change wasn't seen on site, i changed my logo name to xlogo.gif, uploaded it and appeared, but this is not a solution
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Of course it's THE solution.
Caching can occur locally (your computer), from your isp, from any number of places between your server and your customer's eyes. So SIMPLY rename the elements.
The sure thing is to rename the logo to YOURCOMPANYNAME_logo_widthxsize.gif, rename the image in the template file, upload the image, and move on.
PS -- this issue has bitten 1000's of newbies over the years - you're not the first, nor the last. Frequently, ISPs cache content - so the ONLY workaround is to rename.