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Originally Posted by savajr
You can also try to work via ssh tunnel to work with live data, can have problems with mysql server dropping connection all time, again depends on server configuration.
You can try troubleshooter to handle this yourself.
See "Quote string values with" option.
For detailed support questions you are welcome to contact support@xcart-manager.com
As to Australian QuickBooks support - please try to use it, we don't have australian versions to test with, but will make all the changes to make it working for you. The Beta status is made for exact cases.
Right now the single connection mode is possible - i.e. you connected one way or another. You can use shortcut to quickly change the connection mode manually when you need it - most likely you are not importing/managing products all time.
And again - complete solution will be to contact your hosting, asking them to reconfigure database server to prevent dropping connections all time. |
Thanks for that. I must say using the bridge it works well and the advantage is that you are not working on live data.
I get the sense that it only updates the changes, rather than upload and download the entire database, is that correct.
So, so far we are looking good.
The thing that would make this fly for me to use it in my business is the integration with Quickbooks, Australian versions - even just for the pushing out of data from x-cart to quickbooks rather than both ways.
Who should I contact about this and how can we make this fly?
regards
Paul