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Originally Posted by 01bodyjewellery
We give 100% for customer referrals this gets used quite a bit.
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What do you mean by this? 100% of what?
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The other issue is if you are using AOM
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Hmm... do you have the version 2 of the mod? There is AOM code in there...
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We probably have about ё30K in unused points.
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LOL. Like the airlines. And the accountants (at least in the US) require us to book these as a liability!
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It would be good if the mod made it more clear at checkout how many points you have available and their worth and prompted the customer if they want to use them or now. I am not sure if this would need to be done by Altered Cart though as we use 1 Page Checkout.
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Agreed. I am looking to improve the interface for the customer.
For example:
1. You must be a registered customer to earn and redeem points, but if your store allows anon chckout (we do) then we have to do a better job of encouraging customers to make an account, so that they can get their points.
2. Along with the anon customer issue, the anon customer will see "0 points earned" on their invoice -- I need to put an if in there to only show points to registered customers.
3. Using/redeeming points is somewhat of a mess. I'm going to look into ways to make it a) easier, b) obvious and c) idiot proof.
4. I think the points balance needs to be more prominent -- like in the auth box next to the username...
5. Tell-a-friend -- to me a very important part of this -- BUT the customer must be logged in before they can eve access the page. (BTW, I renamed the tell-a-friend page from crp_referral.php to the name of my points program -- every time I look at crp_referral, I think "crap referral" -- not a good page name.
Since we also have a tell-a-friend TAB on each product page, I'm going to try to integrate. --- I see a few obstacles:
a) if the customer is not logged in, we want to make a friendly page that is very clear, that they should either log-in or register, so that they can take advantage of this. BUT -- I do not want to give up the tell-a-friend for non-registered visitors... so I need to embed something -- and then provide an opportunity to register, then tell a friend -- see, it's getting complicated.
b) if customer is not logged in or registered, how do we get them to do this? What's the clean and pretty way?
My first task is to {if} out all the code for non-logged in or anon customers. I'll keep a log of what I do.
If anyone has a site with this system installed, and they don't mind me looking around, please PM. And PLEASE share any helpful ideas or concepts. This system can be much better if we simply de-geek it.