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Old 01-03-2009, 01:39 PM
 
kevinperson kevinperson is offline
 

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Join Date: May 2007
Posts: 201
 

Default A question for the admins that currently use the BSC preorder/backorder mod

Hello,

I've been thinking a lot about getting the BSC preorder/backorder mod because obviously it's a very important tool to have for your shopping cart, but I was curious how "awkward" is it to use since we don't store CC data? Just how exactly do you go about contacting the customer and charging them for the pre-order?

Basically I'm asking for any advice, guidance, or past experienc
es from those who use this mod - I'm trying to understand for myself the step by step process of taking the pre-order and then contacting the customer once the product has arrived and charging them. It just feels strange to me since the majority of on-line sites just charge when the item ships - they never contact you for payment info. I'm concered of losing customer confidence by adding an unsual (or at least to me) step to the transaction.

Has anyone come up with a process they can share?

Any help would be very appreciated and enthusiastically received.

Thanks and take care,
Kevi
n
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