Live Helper is good, you can have as many operators as you want to take the calls. If you get too many at one time it will queue them and notify them to what number they are in the queue. Quite impressive for a small collection of files. I tried it for a short time on my live site and I quickly had a few people call so I think its worth it. I spotted it on one of Boomers sites I think and thats how I came to give it a go.
Ian
