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Originally Posted by sandyscloset
We just closed our ticket with Xcart's Help Desk. They wanted access to our server files again and that's not happening.
One friend's website left Xcart last weekend. We are following by the end of the month. (Lousy timing with the holiday rush). I want to publicly thank Balinor and Emerson for their outstanding customer service and dedication to the Xcart community. Thank you gentlemen it's been a pleasure and honor. Emerson I'll be in touch with communication about our move.
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It's really sad to see this. I reviewed the ticket you created in the HelpDesk and all I can repeat is that the HelpDesk wasn't compromised. Unfortunately there is no one exact source which we can point to, so it is hard to persuade people that we are not the source for this leak.