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Originally Posted by Jon
The solutions we've offered have worked for others and so there's only so much support we can offer without logging in and doing the work ourselves to find out why it is not working for you. Personally I feel it unreasonable to expect customization as part of the base price of a pre-built module.
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Hi Jon,
I'd have been willing to pay but I emailed twice and you said you were looking into the problem but I heard nothing for days and had to complete the mod myself. We even gave FTP access as requested about 3 or 4 days ago and heard nothing back!
All I wanted to know was if it could be done but got no response. The mod is great but I just needed a little more help. I've managed to sort the problem out now anyway using a custom made mod of the related_products template.
I'll be back for more licences from you so please don't think I'm having a dig at you I just sisn't get a response as quickly as I thought I would.