JWait,
I have done all I can in the actual editing of text. I changed the following to assist my ID ten T users but to no avail they still seem to run into a door before opening it.
Here is what I have changed on the error_message.php?login_incorrect.
Quote:
Warning
If you already have an account, please LOG IN below. The fields marked with * are mandatory. If you are having troubles please call (91 338-2444 during business hours, Tues - Fri 10 - 6 CST. You can send an e-mail and I will respond as quick as possible. Please send e-mail to on-site@bartnet.net and in the subject line type website help needed.
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Here is what I had changed on the
Quote:
Your Username must include only lowercase letters and MAY NOT contain any special characters such as email address, periods, @, or other symbols.
Username* Password* Confirm Password*
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Hopefully someone has a way to snoop out the user information that is being entered. Then if an error condition exist it logs the error and then sends them back to retry the entering of the info.
BTW ID ten T is a acronym from the my helpdesk days of 8 yrs. ID10T user for those that were wondering.
I would think this could be very useful information to admins attempting to trouble shoot their cart problems. With the user's error we could then school them again as to how to get logged in instead of possibly losing a customer.