Thank you for your kindly reply.
but shame to aks you again that can you tell me how to get main folder/root folder?
because I didn't set my website using X-cart but my friend had helped to set it up. So I have no idea about main folder/ root folder.
Many times I got discourage to give up running website because of lack of knowledge.
Anyhow sometimes my friend responded my email regard to website but I had no idea either because his explanation was always not clear to me.
I had send email regard to main folder/ root folder,
This was his answer:
cart folder
Sent: Monday, October 27, 2008 3:44 PM
Subject: X-cart
Hi, Jay
How are you?
Can you tell me how to access my root folder X-cart using FTP?
Thank you.
Kevin
Any idea for cart folder?
I had tried www. mysite.com/cart/provider and
www.mysite.com/xcart/admin.
they both went same site.