Re: Does this mod / 3rd party program exist?
CRM systems
there are multiple on the market - starting with free ones like
vtiger
sugarcrm
weberp (closer to order management)
etc
commercial ones - hosted/on demand
salesforce (free for small number of users)
zoho.com (free with some license + commercial licenses available)
and many other
getting to complete suites like netsuite.com, but this is probably overkil
Your goal is to integrate your stores with one of them, having all the customer/order information there. Also integrate inventory, if necessary.
I'm working right now on one of similar integrations, please pm me for details if interesting.
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