Get your host to cleanout templates_c as odds are that you will not be able to get it done 100% with cleanup.php.
At worst, just rename the templates_c folder to templates_c_old or something and create a new folder named templates_c.
I have bounced around quite a bit with my host and this is old hat for me now. Make sure you have your templates_c folder permissioned to 0777.
Good Luck!
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