hmm okay...
in skin1/head.tpl try {* commenting out *} the second instance of this code within it (at present there should be two of them)...
Code:
<tr>
<td colspan="2" class="HeadThinLine"><img src="{$ImagesDir}/spacer.gif" class="Spc" alt="" /></td>
</tr>
The second instance should be right above this line...
Code:
{******** Remove this line to display how much products there are online ****
then locate the IF/ELSE statement that contains the HeadTopPad and PrintableRow classes and {* comment it out *}...
Code:
{if $main ne "fast_lane_checkout"}
<tr>
<td colspan="2" valign="middle" height="32">
<table cellspacing="0" cellpadding="0" width="100%">
<tr>
<td class="HeadTopPad"><img src="{$ImagesDir}/spacer.gif" alt="" /></td>
{if (($main eq 'catalog' && $cat ne '') || $main eq 'product' || ($main eq 'comparison' && $mode eq 'compare_table') || ($main eq 'choosing' && $smarty.get.mode eq 'choose')) && $config.Appearance.enabled_printable_version eq 'Y'}
<td class="PrintableRow" align="right">{include file="printable.tpl"}</td>
{/if}
</tr>
</table>
</td>
</tr>
{else}
{* Fast Lane Checkout page *}
<tr>
<td colspan="2" class="FLCTopPad"><img src="{$ImagesDir}/spacer.gif" alt="" /></td>
</tr>
{/if}
Remember that contains your printable pages, as you know, so record somewhere that you acknowledged its removal.
Tell us how you got on.
Hope this helps.