Re: Live Customer Support
Interesting. We're going to run with it as part of a trial for a few months. We've got a little bandwidth in terms of having 3 people who can engage in converation at anyone time.
The analytics part is quite useful and it's also exciting to see how many people are on your site and what they are looking at in realtime.
Crafty Syntax allows you to automatically push content to visitors depending on which page they visit. So we're going to push special offers to them.
Does PHPLive allow you to pass difficult questions onto other operators? Quite useful for us.
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