[crazyoval]

I mailed their technical support email address. I dont have access to their user forum because I purchased Traffic visitor from BCS Engineering. I mailed BCS Engineering who told me that Firetank were dealing with this, which was over a week ago. Ive mailed BCS Engineering a number of times this week to let them know Ive had nothing from Firetank, not even a, "we're working on it" mail.

So, perhaps between them they've forgotten about it but Im not even getting responses to my chasing since then.

I guess they've all gone on holiday early.