Quote:
|
Originally Posted by shan
sounds like you need a better server then so that you can handle the traffic. I only see 15000 or so members in the forum and so at most have the whole lot sent out in a couple of days. Its not like every person with a licence is going to log in right away.
|
Though number of X-Cart users is bigger than number of X-Cart forums users since not every X-Cart user registers a forum account it should not be a big problem for our new servers which are going to be installed within a week. However, we couldn't wait till the new servers take place and sent the newsletter in portions in order not to overload current servers and in order to inform our clients in advance.
Even if we had the new servers in place now we would send the newsletter in portions as we shouldn't forget that not every X-Cart user has skills to apply the patch and there will be a considerable amount of people who will want us to apply the patch despite of any manual, readme file, etc. We should think about them as well.
Our experience shows that sending newsletters in portions is the best way in such situation even if information about the issue is available publicly.
Informing and helping tens thousands people worldwide is not that easy task as it may seem at 1st glance. We are doing our best but we have to remember about back side of any action we are thinking to take.
Quote:
|
Originally Posted by shan
As for the latest update and security patch there seem to be a whole load of questions not being answered here.
It would be helpful if all these points were addressed. eg hard coding paths, upgrades not working very well, security patches containing non security related fixes.
Its disappointing to see this type of stuff going on these days. xcart and its team should be totaly on top of this type of thing by now.
|
First of all we are not hiding our heads in sand in this situation. We are going to answer all the questions asked here. At the moment I can say you nothing as we are collecting information about each case posted here. Some guys try to upgrade or apply the patch on a heavily customized X-Cart or X-Cart powered by 3rd party add-ons which change some affected files. But there is a number of guys who cannot apply the patch on standard X-Cart even. Anyway, we need to see full picture before making any conclusion.
Give us some time and we'll get back to you with our answers.