Snorocket,
Access to this forum is not included in the list of services one receives when purchasing X-Cart. You can see nothing about "access to the forum" on the X-Cart Gold/Pro product page (
http://www.x-cart.com/ecommerce_software.htm). Also, please pay attention to the Terms & Conditions of this forum (you have agreed with these conditions when you were creating your forum account). This forum is supported by our company for free. Even ones with no access to the commercial support can access this forum. Even ones with access to the commercial support can be banned from forum if they act offensive to other forum users. There are thing that you can't buy.
We do welcome you as a customer, but the forum community does not seem to welcome you as a forum user. So, we do ban you from this forum, as there were enough warnings.