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Old 06-04-2007, 10:36 AM
 
balinor balinor is offline
 

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Join Date: Oct 2003
Location: Connecticut, USA
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Default Re: Auto-email customers with abandoned carts?

This is highly "illegal" in today's e-mail world. Technically, you are only allowed to send an e-mail to someone if:

a. They bought something form your site and you are contacting them about their order.

b. They opted in to a mailing list

c. They contacted you requesting information

If a customer started a cart, they may have a million reasons to abandon it, but sending them any kind of e-mail about it is not a good idea.
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Padraic Ryan
Ryan Design Studio
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