Yea, that help template definitely won't work in the side menu. Try this one:
Code:
{* $Id: help.tpl,v 1.19 2004/06/04 12:52:38 svowl Exp $ *}
{capture name=menu}
<A href="help.php?section=contactus&mode=update" class="VertMenuItems">{$lng.lbl_contact_us}</A><BR>
<A href="help.php?section=business" class="VertMenuItems">{$lng.lbl_privacy_statement}</A><BR>
<A href="help.php?section=conditions" class="VertMenuItems">{$lng.lbl_terms_n_conditions}</A><BR>
{include file="pages_menu.tpl"}
{/capture}
{ include file="menu.tpl" dingbats="dingbats_help.gif" menu_title=$lng.lbl_help menu_content=$smarty.capture.menu link_href="help.php"}