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Originally Posted by balinor
I can't speak to the technical support, as I buy all my mods from BCS Engineering, but I have asked questions to Firetank directly about their mods in the past and have never received a response, so perhaps that is normal. From other posts in the forum, I get the feeling they use a help desk system that may cause return e-mails to be flagged as spam.
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Hi Balinor,
Any chance you could PM me which email addresses you used, you should have certainly have recieved reponses from us, we did have an issue at one time where emails were not working correctly with our helpdesk but I believe this has all been resolved.