I'm considering several Add-Ons for our site and would like to have them installed before we take the site live.
I'm wondering if anyone out there has any experience with any of these add-ons and if so, what'd ya think?
X-CART Support Ticket System
http://www.cartmods.com/product.php?productid=113&cat=0&page=
Most of the items we sell ship via common carrier and shipping damage is always a concern. This seemed like an incredibly easy way to manage any customer support issues, though the price was a little higher than I'd hoped.
Glossary Modification
http://www.firetanksoftware.com/fts/customer/Glossary-Modification-pid-83.html
Many of the manufacturers have proprietary terms for their various features which can make things very confusing for the customer. For example, many Frigidaire ovens have "EvenCook3≥ Element Convection System". Customers usually have no idea what this means and this add-on seemed like an easy way to manage these various terms.
Point of Sale / Phone Ordering
http://www.bcsengineering.com/store/customer/product.php?productid=126&cat=0&page=1
Any possibility of integrating our in-store and online sales need to be looked into. Again, the price is a little higher than I had planned, but it might be worth it.