Take the content out of special, your cart and help and move it into customer/categories.tpl, excluding the {capture} bits. For example, in help.tpl, just move this part:
<a href="help.php?section=contactus&mode=update" class="VertMenuItems">{$lng.lbl_contact_us}</a><br />
<a href="help.php?section=business" class="VertMenuItems">{$lng.lbl_privacy_statement} </a><br />
<a href="help.php?section=conditions" class="VertMenuItems">{$lng.lbl_terms_n_conditions }</a><br />
{include file="pages_menu.tpl"}