Quote:
Originally Posted by verbic
Actually UPS has the most strict certification requirements that also involve testing of the software by independent testing lab. API is public but if you are going to sell the software that integrates with UPS the certification is mandatory. Fortunately X-Cart is already certified by UPS http://www.ups.com/content/us/en/bussol/offering/technology/alliances/application_ecommerce.html#X%2DCart+...art+ Software
and LiteCommerce is in the process of certification.
As for the UPS WorldShip we have already implemented the integration with this software but unfortunately it was not included in 4.1
We will include the export to UPS Worldship utility in one of the upcoming versions.
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Aha... so since you guys are commercial, the license changes from "Here, go to town..." to the commercial version...
WorldShip integration would be ideal (and really, the only/best way to do this, since WorldShip makes things so easy) -- my only gripe with WorldShip is that UPS insists that we use their BUTT UGLY "Quantum View Notify" system if we want to integrate tracking for the customer.
In my more perfect world, the workflow would be:
1. Order is processed.
2. Fulfillment staff does a batch export of orders into UPS WorldShip. Box size/shipping method/weight and other shipping details are confirmed.
3. Labels are generated and printed from WorldShip
4. WorldShip exports data.
5. X-Cart reads WorldShip data, adds tracking number WITH LINK to order record
6. Order is marked "processed" and invoice sent to customer.
7. Customer gets invoice WITH tracking LINK (as opposed to just the tracking number)
8. Everyone is happy.
The reason i want the tracking LINK (as opposed to Quantum View) is that I want all communication about the order to come from me, not a 3rd party. I am constantly bombarded with UPS emails -- and it's hard to tell them apart without viewing them (The subject header doesn't say, "UPS tracking information for your order from COMPANY NAME..." -- no, it says:
Quote:
message subject:
UPS Ship Notification, Tracking Number 1Z1234567890123456
message subject:
This message was sent to you at the request of COMPANY NAME to notify you that the package information below has been transmitted to UPS. The package(s) may not have actually been placed with UPS for shipment. To verify when and if the shipment is tendered to UPS and its actual transit status, click on the tracking link below or contact COMPANY NAME directly.
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My goal is to NOT USE Quantum View, and have the "your order is processed" email include a tracking link, so the customer receives an email from ME, and they can track directly from the email (as opposed to having to copy/paste, etc...) -- do you understand/agree with this desired workflow?
Are you guys going to make this happen? Soon, I hope?
Thanks!
Jeremy