1. Balinor is just doing his job, as a moderator he is responsible for making sure that the customer forum (notice i didn't say tech support) runs smoothly and questions that have been asked and answered many times before are kept to a minimum.
2. If you search the forum for the words "welcome" the answer is to be found
3. if you check this link
http://forum.x-cart.com/viewtopic.php?t=28149&highlight=welcome you will see the answer 2nd post from the bottom.
Please understand that this forum is not a x-cart supported forum so they don't read the posts in here.
I hope the link above answers your problem.