Been looking at kayako today and it certainly looks impressive.
Im a little confused on which package i need to buy though as the esupport package seems to do just the ticketing but the supportsuite seems to do the whole shebang with livechat etc.
The supportsuite looks like what i would want BUT it makes no mention of the intergration modules with it.
__________________
x-cart 4.0.5 (live and heavily modded)
Server: freebsd
|