[craigbrass]

Hello,

Having seen how AWBS automatically logs you into Kayako when you click the "Support System" link, I thought "Why couldn't X-Cart have such an intergration". So, I developed one. To intergrate it, do the following :-

1. Install Kayako SupportWorks / eSupport.
2. Setup the LoginShare correctly by entering the database details and also setting the main template group to use the X-Cart login routine.
3. Open up ./auth.php inside your X-Cart installation and enter the following code at the VERY bottom just before the "?>" :-

// ------------------------------------------------------
// ---------------- Kayako Passover ---------------------
// ------------------------------------------------------

$kayako_URL = ""; // This should be the full URL to your Kayako installtion including index.php. For example http://www.itselixir.com/helpdesk/index.php

$kayako_passover_user_data = func_query_first("SELECT * FROM $sql_tbl[customers] WHERE login='$login' AND usertype='C' AND status='Y'");

$kayako_passover_user_password = text_decrypt($kayako_passover_user_data["password"]);

$smarty->assign("kayako_passover_user_password", $kayako_passover_user_password);
$smarty->assign("kayako_URL", $kayako_URL);

// ------------------------------------------------------
// --------------- End Kayako Passover ------------------
// ------------------------------------------------------

4. Set the $kayako_URL in the above code.
5. Open ./skin1/authbox.tpl and enter the following code just after "{capture name=menu}" at the top of the file :-

{*** Kayako Passover **}
<form method="post" action="{$kayako_URL}" name="kayako_login" target="_blank">
		<input type="hidden" name="loginemail" value="{$login}">
		<input type="hidden" name="loginpassword" value="{$kayako_passover_user_password}">
		<input type="hidden" name="_m" value="core">
		<input type="hidden" name="_a" value="login">
</form>
<TABLE border="0" cellpadding="5" cellspacing="0" width="100%">
<FORM action="{$xcart_web_dir}/include/login.php" method="post" name="loginform">
{*** End Kayako Passover **}

6. Still in auth.tpl, find "{$lng.lbl_orders_history}
" and just below add :-

{*** Kayako Passover **}
Support System


{*** End Kayako Passover **}

Anyway, enjoy! If you have any problems, just post them below and I will try to help you out.

Best Regards,
Craig Brass